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A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement | 
 enlarge | Authors: Rajesh K. Tyagi, Praveen Gupta
Publisher: Financial Times/ Prentice Hall
Category: Book
List Price: £22.99
Buy New: £11.38
You Save: £11.61 (51%)
New (17) Used (6) from £11.38
Sales Rank: 129976
Media: Hardcover
Edition: 1
Number Of Items: 1
Pages: 320
Shipping Weight (lbs): 1.2
Dimensions (in): 9 x 6.3 x 1.1
ISBN: 0131986007
Dewey Decimal Number: 658.3125
EAN: 9780131986008
ASIN: 0131986007
Publication Date: August 7, 2008 (New: Last 30 Days)
Availability: Usually dispatched within 1-2 business days
Shipping: International shipping available
Condition: Ships from U.S.A., to anywhere in the United Kingdom! Orders only take 7-10 days! We specialise in service to the U.K. and only ship airmail.
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