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New Releases
•The Mary Kay Way: Timeless Principles from America's Greatest Woman Entrepreneur
•Scoring Points: How Tesco Continues to Win Customer Loyalty
•Salesforce.com for Dummies (For Dummies)
•Microsoft® Dynamics™ CRM 4.0 Step by Step (BPG-step by Step)
•Always Be Testing: The Complete Guide to Google Website Optimizer
•Guerilla Marketing on the Internet: The Definitive Guide from the Father of Guerilla Marketing: The Definitive Guide from the Father of Guerrilla Marketing
•Social Media Marketing: An Hour a Day
•A Complaint Is a Gift
•Museum Marketing and Strategy: Designing Missions, Building Audiences, Generating Revenue and Resources
•Fashion Brands: Branding Style from Armani to Zara
Bestsellers
•Get to the Top on Google: Tips and Techniques to Get Your Site to the Top of Google and Stay There
•The New Rules of Marketing and PR: How to Use News Releases, Blogs, Podcasting, Viral Marketing and Online Media to Reach Buyers Directly
•It's Not How Good You Are, It's How Good You Want To Be
•Smart Retail: Turn Your Store into a Sales Phenomenon
•Persuasion: The Art of Influencing People
•Web Analytics: An Hour a Day
•Wannabe a Writer?
•Ogilvy on Advertising
•Your Writing Coach: From Concept to Character, from Pitch to Publication - Everything You Need to Know About Writing Novels, Non-fiction, New Media, Scripts and Short Stories
•Microsoft Dynamics CRM 4.0 Unleashed
 

Sales & Marketing



    
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Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred 
zoom enlarge  		 Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred
Author: Michael Heppell

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Rating: 5.0 out of 5 stars 6 reviews
Sales Rank: 13695
Category: Book
ASIN: 0273707922
Publication Date: June 8, 2006
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The Secrets of Selling: How to Win in Any Sales Situation (Financial Times Series) 
zoom enlarge  		 The Secrets of Selling: How to Win in Any Sales Situation (Financial Times Series)
Author: Geoff King

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Rating: 5.0 out of 5 stars 5 reviews
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ASIN: 0273713000
Publication Date: August 16, 2007
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Ultimate Guide to Google AdWords (Ultimate Guide to Google Adwords) 
zoom enlarge  		 Ultimate Guide to Google AdWords (Ultimate Guide to Google Adwords)
Author: Perry Marshall

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Rating: 4.0 out of 5 stars 7 reviews
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ASIN: 1599180308
Publication Date: December 1, 2006
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Can I Change Your Mind?: The Craft and Art of Persuasive Writing 
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Author: Lindsay Camp

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Rating: 5.0 out of 5 stars 16 reviews
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ASIN: 0713678496
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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation: Hundreds of Tools, Techniques and Scripts for Handling Any Situation (Perfect Phrases) 
zoom enlarge  		 Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation: Hundreds of Tools, Techniques and Scripts for Handling Any Situation (Perfect Phrases)
Author: Robert Bacal

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Web Copy That Sells - The Revolutionary Formula for Creating Killer Copy Every Time 
zoom enlarge  		 Web Copy That Sells - The Revolutionary Formula for Creating Killer Copy Every Time
Author: Veloso

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New (32) Used (8) from £6.53

Rating: 4.5 out of 5 stars 7 reviews
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ASIN: 0814472494
Publication Date: October 1, 2004
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The Copywriter's Handbook: A Step-by-step Guide to Writing Copy That Sells 
zoom enlarge  		 The Copywriter's Handbook: A Step-by-step Guide to Writing Copy That Sells
Author: Robert W. Bly

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Rating: 4.5 out of 5 stars 8 reviews
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ASIN: 0805078045
Publication Date: May 22, 2008
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Web 2.0: A Strategy Guide: Business thinking and strategies behind successful Web 2.0 implementations. 
zoom enlarge  		 Web 2.0: A Strategy Guide: Business thinking and strategies behind successful Web 2.0 implementations.
Author: Amy Shuen

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New (32) Used (6) from £7.60

Sales Rank: 30569
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ASIN: 0596529961
Publication Date: April 17, 2008
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The Sales Bible: The Ultimate Sales Resource 
zoom enlarge  		 The Sales Bible: The Ultimate Sales Resource
Author: Jeffrey Gitomer

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Rating: 4.5 out of 5 stars 14 reviews
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Publication Date: August 15, 2003
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Influence: Science and Practice 
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Author: Robert B. Cialdini

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Rating: 4.5 out of 5 stars 15 reviews
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ASIN: 0321011473
Publication Date: August 3, 2000
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