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New Releases
The Mary Kay Way: Timeless Principles from America's Greatest Woman Entrepreneur
Scoring Points: How Tesco Continues to Win Customer Loyalty
Salesforce.com for Dummies (For Dummies)
Microsoft® Dynamics™ CRM 4.0 Step by Step (BPG-step by Step)
Always Be Testing: The Complete Guide to Google Website Optimizer
Guerilla Marketing on the Internet: The Definitive Guide from the Father of Guerilla Marketing: The Definitive Guide from the Father of Guerrilla Marketing
Social Media Marketing: An Hour a Day
A Complaint Is a Gift
Museum Marketing and Strategy: Designing Missions, Building Audiences, Generating Revenue and Resources
Fashion Brands: Branding Style from Armani to Zara
Bestsellers
Get to the Top on Google: Tips and Techniques to Get Your Site to the Top of Google and Stay There
The New Rules of Marketing and PR: How to Use News Releases, Blogs, Podcasting, Viral Marketing and Online Media to Reach Buyers Directly
It's Not How Good You Are, It's How Good You Want To Be
Smart Retail: Turn Your Store into a Sales Phenomenon
Persuasion: The Art of Influencing People
Web Analytics: An Hour a Day
Wannabe a Writer?
Ogilvy on Advertising
Your Writing Coach: From Concept to Character, from Pitch to Publication - Everything You Need to Know About Writing Novels, Non-fiction, New Media, Scripts and Short Stories
Microsoft Dynamics CRM 4.0 Unleashed
 

Sales & Marketing



    
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Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred 
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 Five Star Service, One Star Budget: How to Create Magic Moments for Your Customers That Get You Noticed, Remembered and Referred
Author: Michael Heppell

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Rating: 5.0 out of 5 stars 6 reviews
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ASIN: 0273707922
Publication Date: June 8, 2006
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The Secrets of Selling: How to Win in Any Sales Situation (Financial Times Series) 
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 The Secrets of Selling: How to Win in Any Sales Situation (Financial Times Series)
Author: Geoff King

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ASIN: 0273713000
Publication Date: August 16, 2007
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Ultimate Guide to Google AdWords (Ultimate Guide to Google Adwords) 
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 Ultimate Guide to Google AdWords (Ultimate Guide to Google Adwords)
Author: Perry Marshall

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Can I Change Your Mind?: The Craft and Art of Persuasive Writing 
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 Can I Change Your Mind?: The Craft and Art of Persuasive Writing
Author: Lindsay Camp

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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation: Hundreds of Tools, Techniques and Scripts for Handling Any Situation (Perfect Phrases) 
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 Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation: Hundreds of Tools, Techniques and Scripts for Handling Any Situation (Perfect Phrases)
Author: Robert Bacal

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Web Copy That Sells - The Revolutionary Formula for Creating Killer Copy Every Time 
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 Web Copy That Sells - The Revolutionary Formula for Creating Killer Copy Every Time
Author: Veloso

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The Copywriter's Handbook: A Step-by-step Guide to Writing Copy That Sells 
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 The Copywriter's Handbook: A Step-by-step Guide to Writing Copy That Sells
Author: Robert W. Bly

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Web 2.0: A Strategy Guide: Business thinking and strategies behind successful Web 2.0 implementations. 
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 Web 2.0: A Strategy Guide: Business thinking and strategies behind successful Web 2.0 implementations.
Author: Amy Shuen

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The Sales Bible: The Ultimate Sales Resource 
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 The Sales Bible: The Ultimate Sales Resource
Author: Jeffrey Gitomer

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Influence: Science and Practice 
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 Influence: Science and Practice
Author: Robert B. Cialdini

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