The Big Book Store!: Business, Finance & Law: What's the Secret?: To Providing a World-class Customer Experience

Location: Home > Business, Finance & Law > Management > What's the Secret?: To Providing a World-class Customer Experience

Categories

•	Art, Architecture & Photography
•	Audio CDs
•	Audio Cassettes
•	Biography
•	Business, Finance & Law
•	Calendars, Diaries, Annuals & More
•	Childrens Books
•	Comics & Graphic Novels
•	Computers & Internet
•	Crime, Thrillers & Mystery
•	Fiction
•	Food & Drink
•	Health, Family & Lifestyle
•	History
•	Home & Garden
•	Horror
•	Humour
•	Languages
•	Mind, Body & Spirit
•	Music, Stage & Screen
•	Poetry, Drams & Criticism
•	Reference
•	Religion & Spirituality
•	Romance
•	Science & Nature
•	Science Fiction & Fantasy
•	Scientific, Technical & Mediacl
•	Society, Politics & Philosophy
•	Sports, Hobbies & Games
•	Study Books
•	Travel & Holiday
•	Young Adult
•	DVD

Shopping Cart

Subcategories

•	Balanced Scorecard
•	Budgeting & Finance
•	Business Process Reengineering
•	Call Centre Management
•	Change Management
•	Distribution
•	Human Resources
•	Information Management
•	Knowledge Management
•	Management Accounting
•	Management Gurus A-Z
•	Management Science
•	Management Skills
•	Office Management
•	Operational Research
•	Organizational Theory & Behaviour
•	Production & Quality Control
•	Project Management
•	Purchasing & Supply
•	Quality Assurance & Total Quality Management
•	Real Estate, Property & Plant
•	Research & Development
•	Sales & Marketing Management
•	Six Sigma
•	Strategy
•	Ages 0-2
•	Ages 3-4
•	Ages 5-8
•	Ages 9-11
•	Ages 12-16
•	New
•	Used
•	Collectible

What's the Secret?: To Providing a World-class Customer Experience
enlarge	Author: John R. Dijulius Publisher: John Wiley & Sons Category: Book List Price: ~~Ł14.99~~ Buy New: Ł8.38 You Save: Ł6.61 (44%) New (6) Used (3) from Ł8.38 Sales Rank: 188995 Media: Hardcover Number Of Items: 1 Pages: 320 Shipping Weight (lbs): 1.2 Dimensions (in): 9.2 x 6.2 x 1.3 ISBN: 0470196122 Dewey Decimal Number: 658.812 EAN: 9780470196120 ASIN: 0470196122 Publication Date: May 14, 2008 (New: This Week) Availability: Usually dispatched within 1-2 business days Shipping: International shipping available Condition: Brand New, Perfect Condition, Please allow 4-14 business days for delivery. 100% Money Back Guarantee, Over 1,000,000 customers served.