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The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer

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Author: Jeffrey Liker
Publisher: McGraw-Hill Professional
Category: Book

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Rating: 5.0 out of 5 stars

6 reviews
Sales Rank: 1688

Media: Hardcover
Edition: Reissue
Number Of Items: 1
Pages: 350
Shipping Weight (lbs): 1.5
Dimensions (in): 9.1 x 6 x 1.4

ISBN: 0071392319
Dewey Decimal Number: 658.5
UPC: 639785384403
EAN: 9780071392310
ASIN: 0071392319

Publication Date: January 1, 2004
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Customer Reviews: Read 1 more reviews...

5 out of 5 stars

Andrew Scotchmer August 24, 2007
Takes you through the evolution of the Toyota Production System and introduces the reader to the 14 points of the lean philosophy. Excellent, as is the followup "field-book) for implementation of lean in your workplace.

5 out of 5 stars

Something to continuously reflect on July 3, 2007
4 out of 4 found this review helpful

The Company That Invented Lean The 14 Management Principles

Being totally uninterested in cars I did not realise that Toyota is one of the worlds greatest manufacturers.

I was listening to In Business on Radio4. It was all about how Toyota has revolutionised management to create what they call lean production.

It is a fascinating read by Jeffrey K Liker. MC Graw-Hill (2004) pp 330 The Japanese have learnt in the last forty years how to make top quality cars. The 14 principles can be applied to any business and are not exclusive to manufacturing.

It is a whole way of life and a way of thinking.

Principles 1: Base your management decision on a long-term philosophy, even at the expense of short-term financial goals

Principle 2 Create continuous process flow to bring problems to the surface

Principle 3 Use" pull" systems to avoid overproduction

Principle 4 Level out the workload( heijunka)

Principle 5 Build a culture of stopping to fix problems, to get quality right the first time.

Principle 6 Standards task are the foundation for continuous improvement and employee empowerment

Principle 7 Use visual control so problems are hidden

Principle 8Use only reliable, thoroughly tested technology that serves your people and processes

Principle 9 Grow leaders who thoroughly understand the work,live the philosophy and teach it to others.

Principle 10 Develop exceptional people and teams who follow your company's philosophy

Principle 11 Respect your extended network of partners and suppliers y challenging them and helping them improve.

Principle 12 Go and see for yourself to thoroughly understand the situations(genchi genbutsu)

Principle 13 Make decision slowly by consensus, thoroughly considering all the options implement decisions rapidly ( nemawashi)

Principle 14 Become a learning organization through relentless reflection (hansei) and continuous improvement ( kaizen)

Recently it was announced that Toyota had overtaken General Motors. How Toyota had done it was common knowledge and they have been happy to tell pople the theory but obviously General Motors had not done the practical.

I particularly like continuous reflection which works whether you are succeeding or not. If you are a succes which General Motors has been for years they obviously have not learnt to reflect on their success and maintain it.
Maybe they thought their way was the only way. Many once mighty companies have fallen from a great height,

A good read

5 out of 5 stars

THE book on the Toyota Production System! June 17, 2007
Everyone in the auto industry is familiar with Toyota's dramatic business success and, of course, consumers are demonstrably aware of the company's world-renowned quality. In fact, Toyota has done so well that, as Liker points out, many consider the company to be "boring." For, after all, steadily growing sales, consistent profitability, huge cash reserves, operational efficiency (combined with constant innovation--not an easy complement to pull off), and top quality, year after year, are not the stuff of breaking news. But, despite this reputation as the best manufacturer in the world, and despite the huge influence of the lean movement, most attempts to emulate and implement lean production have been fairly superficial, with less than stellar results over the long term. "Dabbling at one level--the `Process' level," U.S. companies have embraced lean tools, but do not understand what makes them work together in a system.

This integration is precisely what The Toyota Way examines, explaining how to create a Toyota-style culture of quality, lean, and learning that takes quantum leaps beyond any superficial focus on tools and techniques. Suffice it to say, there are hundreds of books out there explaining, analyzing, and advocating lean--providing details and insight into the tools and methods of TPS. The two most noted among this treasure trove are, of course, the contributions of The Machine That Changed the World (Womack, Jones, Roos, 1991) and Lean Thinking (Womack and Jones, 1996), and both stand as excellent resources on the subject. The first introduced the world to the tools and techniques of lean manufacturing by extracting its principles from their initial Japanese application and examining them in detail. And, the second explained how "to make value flow smoothly at the pull of the customer in pursuit of perfection."

The Toyota Way is, however (according to Liker), the first business book in English to provide a blueprint of Toyota's management philosophy for general business readers, dispelling the misconceptions that TPS is merely a collection of tools that lead to more efficient operations. Of course, there is no way of ascertaining the validity of this claim, without an extensive and time consuming exploration of the literature, but that truly doesn't matter. The Toyota Way is an approach of such breadth, depth, and significance to the world of business that it has yet to be fully understood; thus, the subject has not yet been fully exhausted. Liker's keen sense of the subtleties of TPS intrepidly challenges conventional understanding and transforms it with eloquent simplicity. He takes the reader deeply and comprehensively into the "heart and intelligence" of Toyota's "way," giving businesses in diverse industries some very practical and effective ideas that they can use to develop their own unique approach to TPS.

5 out of 5 stars

Brilliant and well written! January 12, 2007
2 out of 2 found this review helpful

Jefferey Liker's well reasoned book explains the management principles that enable TOYOTA to outperform its piers - and explains why western managers pre-occupied with `management techniques' can't `go lean', without changing the culture of their organisation

5 out of 5 stars

If you want to start to learn the lean philospophy then this is the book for you. June 15, 2006
0 out of 2 found this review helpful

Lean is as much a philosophy that embraces all parts of your biz model, not just a set of tools and this book goes a long way to taking a novice forward in their pursuit of lean philosophy.